Frequently Asked Questions
General
We are based in Aldridge. We are not a bricks and mortar pharmacy and operate through a warehouse.
Our address is: Westgate Park, Unit 5-7 Tintagel Way, Aldridge, Walsall, WS9 8ER, UK
You can contact us via our Contact Us page.
We are open from 9-6, Monday to Friday. You can call us on +44 (0)1477 536066 .
Or simply send us an email to info@border-medical.co.uk .
No we cannot accept collections at this given moment
Your username is the email you used to create your account. If you have forgotten this then please call us on +44 (0)1477 536066 .
Confidentiality
You can access most the information we hold on you via your account once you login. If you want further records, please contact our customer service team on +44 (0)1477 536066
Any major changes to our privacy policy or terms and conditions will be sent as a notification to all our customers.
Please refer to our Privacy Policy.
The verification process of your personal identity is dependent on the reason for verification.
Our team perform the necessary tasks to verify your identity from ensuring legitimate account creation to accessing personal information.